We collect information that you provide directly to us, as well as information we collect automatically when you use the Services. This information may include:

- Personal Information: Your name, email address, phone number, and other identifying information when you create an account.

- Transaction Information: Details about your transactions using City Wallet, including the date, time, amount, recipient's information, and transaction history.

- Location Information: We may collect your precise location information if you enable location services for the App. This information is used to provide location-based services such as finding nearby merchants.

- Device Information: Information about your mobile device, including its operating system, device type, and unique device identifiers.

- Usage Information: Information about how you use the App, such as your interactions with features, content, and other users.

We use your information for various purposes, including:

Providing and maintaining the Services. Processing transactions and providing customer support. Personalizing and improving the App's functionality and user experience. Communicating with you about your account, updates, and promotional offers. Investigating and preventing fraudulent or unauthorized activity. Complying with legal and regulatory requirements.

We may share your information in the following circumstances:

With vendors, service providers, and business partners who assist us in providing the Services. With other users of the App, as necessary for transaction processing. With law enforcement, government agencies, or authorized third parties in response to legal requests or to prevent fraud or protect our rights. In connection with a merger, sale, or asset transfer of all or part of our business. With your consent or as otherwise disclosed at the time of collection.

You can access and update your account information through the App.

You can opt-out of receiving promotional emails from us by following the instructions in those emails. You can disable location services through your device settings, although this may affect certain features of the App.

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

The Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

We may update this Privacy Policy from time to time. The most current version will be posted on the App, and the "Last Updated" date will be revised accordingly. Your continued use of the Services after such changes will indicate your acceptance of the revised Privacy Policy.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at 01-5970225 By using the City Wallet App and Services, you agree to the terms outlined in this Privacy Policy.

We respect your privacy and are committed to protecting your personal data. If you would like to request the deletion of your personal data associated with our app, please follow the steps below:

How to Request Data Deletion ?

1. Send an Email: Please send an email to citywallet@ctxpress.com with the subject line "Data Deletion Request."

2. Include the Following Information:
* Your full name
* Your mobile used to register with our app
* A brief description of your request

3. Verification Process: For security purposes, we may need to verify your identity before processing your request. Please be prepared to provide additional information if necessary.

What Happens Next ?
Once we receive your request, we will:
* Confirm receipt of your request and begin the verification process.
* Review and process your request within 5 business days.
* Notify you once your data has been deleted or provide you with additional information if we cannot delete certain data for legal or other reasons.