Help Centre

Resources

Everything you need to get the most out of CityPay — app downloads, security guidance, charges & limits, live exchange rates, and how to raise a concern.

App Downloads

Get CityPay for Android or iOS.

Security Centre

Learn how CityPay keeps your account and money safe.

Charges & Limits

Check transaction limits and service charges.

Exchange Rates

See live foreign exchange rates.

Grievances

Raise a concern and see how it's resolved.

Blog

Read articles on digital payments and fintech in Nepal.